218 Reviews Found
Confirmed Service Customer
You can't fix y 2023 blazer. # times for the same problem. I was devout Chevrolet man. That has changed.
George P.
SEAFORD
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
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Business Response
Hello, we are glad we could help! We hope to see you soon!
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Confirmed Service Customer
I had a message from my Chevrolet app that I needed an air filter change at my next oil change. The reading was at 3 percent. I requested an air filter change but a cabin air filter change was performed not the engine oil filter change. When I asked about it they said I really did not need an engine filter change based on the mileage. So why is the app sending the message to have it changed?
Dorothy B.
SEAFORD
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Confirmed Service Customer
It’s always a pleasure to take my vehicle for servicing. In an age where seemingly, people don’t care about customer service..Shannon and his staff do.
Patricia S.
SEAFORD
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Being a recent widow now I do not know what i should know about the care of my Blazer.....but my late husband too care of that...these people in the service dept have taken me under their wing! Every single time i go in for service i am treated with respect ,kindness, and any question is answered promptly with no judgement as I sometimes feel stupid asking questions!! Everyone I have ever encountered in this dealership is GREAT!! I WILL NOT GO AWAY FROM I.G. BURTON'S Yours, Brenda A Knopp
Brenda K.
FEDERALSBURG
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Absolutely amazing service! Got my truck there almost 2 years ago and couldn't be happier. Shannon in the service department is outstanding! Awesome people awesome business.
Kimberly H.
LAUREL
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Great service. Good caring people. Looks out for customer. I use a walker and the staff was kind and helpful. Love Burton Chevrolet in Seaford for all my service needs
Jane D.
SEAFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing I.G. Burton of Seaford and we hope to see you again soon! Thank you again for the great review!
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Confirmed Service Customer
They were pleasant to deal with while making appointment, very nice when we arrived, the check in area was very clean and they were super nice. Picked up the vehicle at the time they promised again greeted with a smile.
Robert C.
BRIDGEVILLE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Went in for routine service and waited at the dealership during that service. Was kept updated as to the services and advised of services needed due to mileage on vehicle.
Russell M.
SEAFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing I.G. Burton of Seaford and we hope to see you again soon! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great except a technician left a moniter in my car.
Joseph S.
DELMAR
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
The staff was very helpful and kept me informed. My only negative relates to the price charged, especially for the deferred maintenance items that will be fixed next time.
Margaret P.
BETHEL
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Confirmed Sales Customer
The experience was great and easy. They took my tile into consideration when came time to buying a new vehicle and didn’t have me sitting at the dealership all day.
Carroll N.
DELMAR
Business Response
Congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Was not good. They Can’t figure out the problem thet I want fixed.
Evelyn F.
SEAFORD
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience.
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Confirmed Service Customer
We had to wait, and they were very fast it was done before we knew it.
Glenn W.
EASTON
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Ever thing was on time no complaints. Thank you.
Gregory R.
PRESTON
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
They kept me updated on the delivery of my new car. Ben is always pleasant and helpful. He goes over the vehicle showing how to use new features. He sets up the apps so they are ready to use.
Dolores S.
SEAFORD
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Everyone at I.G Burton is extremely professional and get the work done in a timely manner. 👌
Eddie D.
HARRINGTON
Business Response
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!