217 Reviews Found
Confirmed Service Customer
intermittent check engine light still an issue
Jeffrey M.
SALISBURY
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
Very nice people. Enjoyable transaction. I was happy to drive the 120 miles to buy the truck
Gerard C.
HAINESPORT
Business Response
Hi there, thank you for taking the time to leave a review for us at I.G. Burton of Seaford. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
It was a great experience working with Ben our salesman and Becky in financial. Both were very professional and thorough regarding the purchase of our new Suburban. Probably one of the best experience I have ever had at a car dealership.
Philip A.
FELTON
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at I.G. Burton of Seaford.
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Confirmed Sales Customer
When I came in the dealership I had a specific vehicle I was looking for I meet Ben and he showed me the vehicle I was looking for which was a Chevy Colorado Z71 white. He showed me everything about that vehicle and I was impressed he let me and my wife take a test drive and when we returned I told Ben make it happen. He went to work, He got the deal done and I got my truck and I love it. Thank you Ben and thank you IG Burton
Thomas E.
SEAFORD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I took my truck there hoping find out what’s wrong but I most likely knew and the price for the work was way to much and had to pay almost $500 for just a check and dropping the pan.
Jackson M.
DELMAR
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Ripping people off and poor communication, I will never be doing business there again.
Kyle A.
GEORGETOWN
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Very pleased with the service I received. Janet went above and beyond for me in helping with my truck. I would recommend you guys to anyone! Very great customer service
Sarah H.
SEAFORD
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
I love how nice and helpful you guys was! I was able to pick out a car in a couple of days!
Rebecca C.
SEAFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing I.G. Burton of Seaford and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi there, thank you for taking the time to leave a review for us at I.G. Burton of Seaford. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Chi always is a pleasant and friendly young woman. 😊
Anita M.
LAUREL
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
I always have a great experience there. I had to get my oil changed. I also had to have them check my left blinker checked, and then I needed to have a new battery. They are the best team. They have always taken great care of me.
Tricia W.
SEAFORD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Excellent service and information, our salesman Ben was a pleasure to work with. Love my new Trax Active!
Trudy C.
LAUREL
Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
On time with appointment schedule time, no long wait time. Caring and friendly staff and environment.
David F.
DELMAR
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I couldn’t ask for better service. The teamwork displayed showed the dealership’s dedication to its customers.
Francis V.
CORDOVA
Business Response
Hi, we are so happy to read such a great review about I.G. Burton of Seaford! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
No Problems all went well with what I requested for Maintenace and cleaning.
Gregory R.
PRESTON
Business Response
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Very quick and courteous and the nicest people ever dealt with.
Chad H.
LAUREL
Business Response
Hi, we are so happy to read such a great review about I.G. Burton of Seaford! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
My experience with I.G Burton as far as the overall service, starting with the diagnostic, was that it was way over priced for the amount of time spent working on the vehicle. Plus miscommunication on when the vehicle would be available prolonged the process, along with not calling me back on the vehicle being ready. I had a separate party inspect the rotors and was informed that they weren't as bad as your specialist stated. I paid for a tire rotation and because they were misinformed they did not complete the service. The lugs were standard for the vehicle not lock lugs, needless to say that next time i go for a service i should be able to get a free tire rotation.
Bernard D.
MILLSBORO
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Jeff in Service Department is always excellent!!
Lisa B.
LAUREL
Business Response
Hi, we are so pleased you enjoyed your visit to I.G. Burton of Seaford! We can't wait to see you again, have a great day.